Choosing the right care for your loved one is an important decision. At Active Day, we make the process as simple and reassuring as possible. As a leading provider of adult day and home care services, we offer a safe, engaging, and supportive environment where seniors and adults with disabilities can thrive.
With over 100 locations across 10 states, our centers provide personalized care that fosters community, independence, and well-being for each member. If you are considering enrolling your loved one at Active Day, here’s what to expect throughout the process.
Step 1: Find a Location Near You
The first step in getting started with Active Day is finding the location that is most convenient for you and your loved one. Each of our centers offers a variety of programs, activities, and services tailored to different levels of care.
Our website makes it easy to locate the Active Day location nearest you. This feature allows you to explore the services available at each location and determine which center best meets your loved one’s needs.
Step 2: Contact Us for More Information
Once you’ve found a nearby location, the next step is to reach out to our team. Our knowledgeable staff is available by phone or email to answer your questions, discuss program availability, and provide guidance on funding options. This is also an opportunity to share details about your loved one’s needs and preferences so we can determine how our programs may benefit them.
During this conversation, we will provide an overview of our services and help you understand how Active Day can support your loved one. We will also discuss any required paperwork or authorizations that may be necessary, ensuring that you have a clear understanding of what to expect as you move forward in the process.
Step 3: Schedule a Tour
Visiting an Active Day center is one of the best ways to determine if it is the right fit for your
loved one. Scheduling a tour allows you to meet our team, observe daily activities, and get a sense of the environment by:
- Meeting our team and learn about our approach to care
- Observing daily activities and engagement opportunities
- Experiencing the welcoming environment firsthand
- Asking questions about services, schedules, and funding
While visiting, our staff may conduct a brief needs assessment to evaluate your loved one’s level of support. This assessment helps us understand their mobility, medical requirements, and social engagement needs.
If we determine that our services align with their needs, we will discuss the next steps, including the possibility of a free trial day.
Step 4: Determine Eligibility for a Free Trial Day
Our care team assess whether a trial day is both safe and appropriate based on the information gathered during the tour and needs assessment. If approved, your loved one may have the chance to spend a day at the center, participate in activities, and interact with our team and other members.
What to expect during a trial day:
- Participate in structured activities designed to support social, physical and cognitive engagement
- Join a meal or snack with other members in a friendly setting
- Interact with staff and members to experience the sense of community
- Receive support from our team to ensure a comfortable and engaging visit
If a trial day is not the most appropriate option, our team will discuss alternative ways to introduce your loved one to our programs.
Step 5: Enrollment and Customization of Services
If your loved one is ready to join Active Day, the next step is enrollment. This process includes finalizing the care plan, completing any necessary paperwork, and securing funding authorization if required. Because each participant has unique needs, our team works closely with the individual and their families to ensure that all requirements are met before officially beginning services.
During the enrollment process, we take the time to develop a personalized care plan tailored to your loved one’s health, mobility, and social engagement needs. Depending on the situation, certain medical paperwork or funding approvals may be required before participation can begin.
Our team will guide you through these steps to ensure a smooth transition into the program. Once everything is finalized, we will coordinate a start date and provide additional details on what to expect moving forward.
Step 6: Stay Engaged in the Process
Joining Active Day is just the beginning of a meaningful experience for your loved one. We encourage ongoing communication between families and our team to ensure that participants continue to receive the best possible care. Regular updates on your loved one’s participation and well-being will be provided, and we welcome caregivers to share feedback, ask questions, and stay involved in the process.
Family involvement is an essential part of the Active Day experience. Our ultimate goal is to create a collaborative environment where families feel informed and reassured that their loved one is receiving compassionate, high-quality care.
Step 7: Join the Active Day Community
Deciding on care for a loved one is never easy, but at Active Day, we are committed to making the transition as seamless as possible. Our programs are designed to promote independence, social connection, and overall well-being in a safe and supportive setting.
Every step of the way, our team is here to guide you through the process and ensure your loved one has access to the care they deserve. Contact us today to schedule a tour.
