What to Ask When Touring a Home Care or Adult Day Service

A smiling son visits his parents at their adult day service, sitting together on a couch and looking at photos on a tablet in a bright, comfortable lounge.

A tour is your chance to look beyond brochures. Asking the right questions ensures your loved one’s safety, comfort, and happiness, while giving you peace of mind as a caregiver.

Top Questions Families Often Forget to Ask:
  • How do you handle medical or emergency situations?
  • What’s the staff-to-member ratio?
  • How are meals and activities personalized?
  • What is your caregiver turnover rate?
  • Can we try a free trial day?

 

Why Asking the Right Questions Matters

Tours can feel overwhelming; families often focus on surface details.

Overlooked questions reveal daily realities like staff attentiveness, social engagement, and continuity of care.

These details help distinguish between a good fit and a great one.

What Should I Ask About Safety and Health?

  • Emergency protocols, staff training, and medication management.
  • Nurse availability and partnerships with local healthcare providers.
  • COVID-19 or infection control policies.

How Do You Ensure Quality of Care and Attention?

  • Staff-to-member ratios and supervision during activities.
  • Caregiver turnover rates and how Active Day supports long-term staff retention.
  • How personal care needs are supported with dignity.

What Social and Daily Life Opportunities Are Provided?

  • Variety of activities and ability to customize based on member interests.
  • Opportunities for social interaction balanced with independent time.
  • Inclusion for adults with intellectual or developmental disabilities.

What Questions Should I Ask About Meals and Transportation?

  • Are meals dietitian-reviewed or able to accommodate allergies?
  • Is transportation provided? How reliable and accessible is it?

Can I See How My Loved One Will Adjust Before Enrolling?

  • Ask about free trial days or short visits.
  • How feedback is gathered during the transition process.
  • Active Day’s wraparound support with both home care and day services.

Frequently Asked Questions

What’s the difference between home care and adult day services?
Home care provides one-on-one assistance in the home, while adult day services offer structured programs, meals, socialization, and supervision in a safe center environment.

How do I know if my loved one is ready for adult day services?
If caregiving feels overwhelming or your loved one is isolated, a supportive day program may provide engagement, safety, and respite for you.

Can I attend a trial day with my loved one?
Yes. Many centers, including Active Day, encourage trial days so both caregivers and members can feel comfortable before enrolling.

What funding options (like Medicaid waivers) are available?
Medicaid waivers and state programs often cover adult day services and home care. Active Day can help families navigate this process.

Helpful Links

External Resources

Want to feel confident in your choice of care? Schedule a tour or request a free trial day to see how Active Day supports your loved one.

Free Trial Day Offer

Claim Your Spot: A Day of Fulfillment Awaits

Sign up for your free trial today and step into a day filled with laughter, care, and community. We can’t wait to meet you!

adult day care nurse serving dinner to a senior woman

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