Testimonials

It's encouraging to receive feedback from our customers.  The staff at all our centers work hard to create a loving and energetic atmosphere for our clients.   We believe that the expertise, commitment and knowledge of our employees is one our most critical competitive advantages.

Following is a sampling of actual comments received from our customers with names omitted for privacy...

 

"In these days, when few people get the recognition they deserve, I would like to write a note of thanks.  My mother is a client at the Greenville Active Day Care.  She has Alzheimer’s.  We are a large family and even so, we need your facility and assistance.

                Your staff at the day care makes it easier for us.  They are so mindful of my mother’s needs.  They treat her in a way that I can leave her there with peace of mind.  From, the coordinator, the aides, the activity director, the van drivers, they all seem to work-together to take care of each client with love and care.

                Especially, I want to thank you for keeping my mama active.  Your activity director does a wonderful job and even though my mama does not remember and she lives only for the present…I know the activities help to keep her mentally & physically stronger.

                I would love to mention all your employee’s names, but I fear I would leave out somebody.  So instead, I want you to know that our family appreciates each and everyone of them.  I want to thank you for the services that are provided to our community.  May God bless you with a happy & healthy New Year."

J.R. from Piedmont, SC

"I am compelled to write to you about the wonderful, caring staff you have at
your Newark Day Center. Working with Michelle Kiger has been a gift to our
family. Aside from being very professional, she is the most understanding
and caring administrator I dealt with during our search for the perfect
place for my father. She has always found the time to answer questions we
asked and has made my dad feel comfortable and safe at the center. Our
family went from desperation and frustration to relief and contentment just
by having him placed at the center. I wish every family with elder parents
could be as lucky as we are to have found such a wonderful place, with a
terrific staff that cares about our loved ones.

Thank you so much on behalf on my father,[client name], who is truly
blessed to be a part of the Newark Active Day Center family."

Sincerely,

E.D. from Newark, DE

I wish to compliment and recognize the Russell Springs Active Day Center for the great service they provide this community.  Under the direction of Rosemary Moore, they provide a level of care to so many people that otherwise would not be able to enjoy a quality life.

                I want to thank Ms. Moore and all the other associates at the center for the wonderful service they provided my mother, [client name].  Through their daily service and care my mother was able to keep her independence at her apartment much longer than she would have otherwise.  The care they gave her will always be remembered by my mother and my family.

                Recently, due to health reasons, it was necessary to move her to our local nursing home,[name]  where she is again receiving excellent care.  A special thank you to Rosemary and her staff at the Adult Active Day Center, for all their hard work and efforts and the months of care they gave my mother.

                This community is so fortunate to have the Active Day Center and to have [name] with such an excellent nursing home and staff.

 Respectfully,

PD from Russell Springs, KY

 

"On behalf of our family I wish to express our sincere appreciation for all that you did over the past year.  We searched long and hard to find a day program for (Client) that had the right mix of a professional caring staff, physical facilities and activities that would help (Client) to be challenged and entertained.  There are many senior day programs around but none we saw on the level of Deerfield.

            At different times (Client) spoke about the many musical programs, the craft projects, the playing of basketball and golf, field trips to the beach or to Winthrop to watch the planes, and of course going for pizza.  She looked forward in the morning for the van to arrive and truly saw Deerfield as part of her life.  When she would show people pictures taken on the river cruise or at the Fourth of July Party and was always surprised if someone had never heard of Deerfield in Wakefield.

            I know that (Clients) enjoyment in going to Deerfield was a function of its wonderful leadership and staff.  From the people who drove the vans, to the nurses, to those who ran activities, to those who assisted with meals and showers we heard their praises sung by (Client).  As a family we witnessed the joyful caring for Deerfield’s clients on a number of occasions.  You should all be very proud of the quality of the services you provide.

            I realized how dedicated the staff was on the Essex River Cruise when the staff helped everyone down the ramp onto the boat no matter how handicapped a person was and did it all with class.  Then out on the river where the wind off the water was cold I saw a staff member remove this jacket and wrap it about an elderly man who was feeling the chill.  At the moment no one had to tell me about the quality of your people.

            Due to problems (Client) was having at home and the difficulties I had in helping her it became necessary to seek a 24-hour setting.  She is currently living at another facility program for people with Alzheimer’s.  We hope she will be as happy there as she was at Deerfield.  On behalf of (Client) family I thank you and wish you continued success.  Please share our thanks with everyone on Deerfield’s staff."

 W. O. from Winchester, MA

"Wanted to commend your staff .....in taking great care of my dad.  He talks about how good the staff treats him and my visit there just confirmed this.  You have  Good caring people and I appreciate them. "                      

T.H. from Parkville, MD.

"I would like to thank all of the people at Preferred who were involved in the care of my Dad.  Actually there are no words to express my deep appreciation and gratitude.  My family and I could not possibly have cared for our Dad at home during the last two weeks of his life without the help of (your staff).  My Dad truly liked each one of them and they, in turn, were truly “angels”.  My family and I are tremendously grateful for the love, the compassion and the care that they gave to him."

                                C.S. from Wareham, MA.

"Recently my mother had the unfortunate experience of having a stroke at home.  Due to the alertness of one of your staff members ...my mother is recovering nicely.  (staff member) has been a valuable asset to my mother’s well being in caring for her in her home. 

I am writing this because in today’s world everyone is too quick to criticize and not enough compliments are said.  I am very grateful to (staff member) and her dedication to my mother and how possibly saving her life by acting so quickly the day she found my mother.  I wanted your company to know just how valuable an employee she is, and that she is indeed appreciated by my mother and her family."

 D.N. from Carver, MA

"It is my pleasure to write an unsolicited note complimenting my homemaker, (staff member) from the Preferred Home Care Service.  She started to work for me over 5 months ago and after having a nice homemaker who left I thought I might end up with a questionable one at the best.  She proved me wrong!

            (staff Member) is an excellent homemaker making sure everything is cleaned. Dusting, vacuuming, washing the floors; laundry and her great cooking are done in a proper fashion without any hassles.  She is always pleasant, never has any problems understanding me.  Even going to the grocery store is no problem for the great homemaker.  She even cooked Lasagna for my Thanksgiving dinner during the time alotted.

            This woman works full time at another job and sill comes to my apartment and shows that she’ll do her best at both places.  Her supervisor, (staff member) is the one who is very careful about who does my homemaking services anyway, but this (staff member) is everything a great homemaker should be!

            I must include that (staff member) is a pleasure to deal with also, always friendly and willing to listen if I have had a problem with a sub homemaker or when I might have to change on the days I have appointments.  (staff member) is highly regarded as the best Homemaker and service I’ve dealt with!"

 F.P. from Dartmouth, MA